Sales Policy for Minttopis

Welcome to Minttopis.com! We are dedicated to providing high-quality mountaineering and camping equipment to adventurers, explorers, and outdoor enthusiasts. Our sales policy is designed to ensure a seamless and secure shopping experience for all our customers. Please review the following information to better understand our terms and conditions.

1. Order Processing & Shipping

We strive to process and ship all orders as quickly as possible. Orders are typically processed within 1-2 business days, and shipping times depend on the chosen method and destination. Once your order is shipped, you will receive a tracking number to monitor your package’s journey.

Shipping Address:
Minttopis,
1001 W 28th Ave,
Covington, LA 70433-1327, USA

For international customers, please note that additional shipping fees and import duties may apply depending on the country.

2. Payment Methods

We accept a wide variety of payment methods to make your shopping experience convenient:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Bank Transfers

All transactions are processed securely to protect your personal and payment information.

3. Pricing & Availability

Prices listed on our website are in USD and are subject to change without notice. While we strive to maintain up-to-date inventory, items may occasionally become out of stock or discontinued. If an item you ordered is unavailable, we will contact you promptly to offer a suitable alternative or a full refund.

4. Returns & Exchanges

We want you to be fully satisfied with your purchase. If for any reason you are not completely happy, we offer a 30-day return policy. To return or exchange an item, it must be unused, in its original packaging, and in resellable condition.

To initiate a return or exchange, please contact our customer service team at info@minttopis.com or call us at (561) 649-2803.

Please note that the customer is responsible for return shipping costs unless the product was damaged or incorrect. After receiving and inspecting your return, we will issue a refund or exchange within 7-10 business days.

5. Warranty Policy

Our products are backed by manufacturer warranties, ensuring their quality and performance. If you experience any issues with your purchase, please contact our customer service team for assistance with warranty claims. We are committed to resolving any product defects or malfunctions promptly.

6. Customer Support

If you have any questions or concerns about your order, our products, or our policies, our customer support team is here to help. You can reach us through the following contact methods:

  • Email: info@minttopis.com
  • Phone: (561) 649-2803
  • Mailing Address:
    1001 W 28th Ave,
    Covington, LA 70433-1327, USA

Thank you for choosing Minttopis as your trusted partner for mountaineering and camping equipment. We look forward to serving your outdoor adventure needs!